Testimonials

“There is a skill gap in the beverage industry that's been slowly building to a critical mass.  Large organisations are often top-heavy with knowledge - of product, of service, and of operations - but are stretched too thin to effectively pass that knowledge onto staff working day in and day out on the front line. 

Steven and his team worked to deliver training tailored to both the needs of our business and the standards that we set.  From initial consultations where time was taken to truly understand our needs to training delivered effectively and enthusiastically at scale, I can't recommend ITG highly enough if you are faced with the task of quickly getting large, green teams delivering service you can stand behind.”

— Ryan Kimball

GM F&B - Work Club Global

“Our work with Steven and the Inventive Team was a pleasure from start to finish. He was very highly rated by all training delegates and delivered our message across multiple venues and states in a very short space of time. The business will definitely reengage him when the need arises; I cannot fault his commitment and work ethic.”

— Paul Mant
Redcape Group General Manager - Beverage

“I had the incredible opportunity to attend Steven's hospitality training, I was absolutely blown away by the level of passion, high energy, and expertise he brought to the table. His unique and powerful way of engaging with students was unlike anything I've ever experienced before. 

Steven knows how to infuse a sense of enjoyment and excitement into the training, making the learning experience engaging and memorable, it's a rare combination of education and enjoyment that keeps students motivated and eager to participate throughout the entire process, making the learning experience fun, exciting and unforgettable.

 Covering product knowledge, techniques, and world-class service, the training offers a comprehensive and transformative journey. If you're in the industry and looking to elevate the skills and knowledge of your team, I wholeheartedly recommend Steven's training – it's an opportunity you don't want to miss!"”

— Sarah Proietti

Venue Manager - Maybe Sammy

  • Work Club Global

  • Merivale

  • Redcape

  • Shortees Golf

  • Alma

  • The Orchard

  • Sunset Diner

  • Barfly