Inventive Training Group
Working with venues and businesses to bring up the level of guest experience across the hospitality world. To show the world that great hospitality can be found at any type of venue or setting. Working with you to ensure that your guests keep coming back for the way you have made them feel and the experience you have delivered, time and time again. Empowering new and old team members with the skills they need to succeed and develop.
The Vision
Efficient, Effective and Consistent
Efficient - Working directly with you to build the training that you want to be delivered, we work on a 1 to 15 ratio to maximise knowledge shared while maintaining engagement levels. We come to your venues so that the training is tailored to each environment.
Effective - Appealing to all learning techniques we are able to guide team members development as well as round out any questions or misunderstandings that may arise. With a team of hospitality based trainers we are able to combine industry real time knowledge with educational scenarios.
Consistent - We deliver the same message, with the same passion, knowledge and training background to all of your teams.
The People
ITG’s goal is not to be about the individual, that’s the reason we have ‘Group’ in the name. The hospitality industry is a collection of people striving for a common goal. When we succeed, we succeed together and when we identify growth, we grow together.
ITG tries to reflect this: from blog writers, area experts, facilitators and training developers. Driven by our love for the industry, we’re passionate about sharing our expertise with those who want to learn and grow.